My Bank's Behavior - RBC Barbados - be-016

David (me) vs GOLIATH

In 2024, I received letters from the Royal Bank of Canada regarding several of my accounts, threatening closure unless I complied with their request for updated information—information that I had already provided when the accounts were originally opened. I have been a client of this bank since 2009 and never was asked to make this request. In response, I submitted a letter dated October 24, 2024, addressing their requirements. In my letter, I inquired whether the original account information had been lost and now I wonder if such requests would become an annual requirement. I also stated that the time spent addressing this matter was impacting my business operations and that I would need to invoice accordingly. Despite this communication, the bank has not responded.

Copy of the letter may be made available.

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More concerningly, something unusual appears to have occurred. As of the evening of April 29, 2025, my company’s RBC accounts—under the name On Eagles Wings Inc.—are no longer functioning, and I am unable to conduct any transactions.

I am going to the bank today April 30, 2025, to address and hopefully resolve this matter. Further updates will follow.

On my return home, I took my daughter's dog for a walk. Back to the matter of the Bank. I met with one of the managers and to cut a long story short, I was told that this pain is being driven by the Central Bank of Barbados. Plan forward. 

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I wrote an email on May 8th, 2025, to the business banking representative of RBC. The questions that were never answered were repeated again.

1. Will this NEW and first-time process be done yearly, every five years, every six months etc? 

2. The documents you are asking for I supplied already when I started the account. 

Did the bank lose the documents? 

Did you not keep electronic copies?

3. If I as a client have paid all of the bank’s charges and maintained my business with you in a professional manner, do you have the right to turn off my livelihood, is it legal? 

4. My days are extremely busy and it costs me to do over your request. I have already completed 6 hrs on my part (Oct 2024 and April 2025). Would your bank foot the bill for the cost expended on the time taken (rem the saying; time is money)? My per hour rate is $250.00 BBD. I was told by the manager I could email/fax the required documents. This rate will now be reduced a bit to you if this is the case.   

I wait for a response. 

Copy of the email may be made available. 
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On May 13, 2025, they repeated the items they needed and removed the restriction on my account. I will get the information. With no answers to my questions, where do I go from here? Maybe the regulatory body?

I visited the bank on May 15, 2025, and handed in the documents they asked for. Information that I gave them years ago was no longer valuable. Don't let me forget, they wanted my TIN and details this time around. I wonder why? Three hours were spent to have documents prepared and delivered to RBC.

Today I woke up thinking about what this bank just did with this new process. Could you imagine, shutting down my account and stopping me from immediately having vital funds to keep the business running Crazy. One of the Bank representatives saying this would now be a yearly to three year event. Crazy.

My question is, who is behind wanting this new process. Who is behind wanting the bank account locked down, putting millions on hold. Is there justification? How many cases of fraud have they found in Barbados that justify these actions? I will now email these questions to the bank dated today, Wednesday, May 28, 2025. 

Copy of the email may be made available. 
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Today is a new day, June 16, 2025. My client contacted me to say that they were unable to do a transfer. I checked my account online and found I cannot shift any funds. The account is again shut down. I am unable to make payments or receive payments. I will go in today to the bank. I went in today and spoke to someone, and she said that my account was shut down because I have not submitted a CAIPO receipt and a letter stating my company's ownership structure. So, a receipt and a business structure document has closed my account off.   



#BajanEagle 

Introduction to the Kingdom of God (God's Salvation Plan)

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